Testimonials

"We had a great time at Tucked Inn. The place way very nice and we loved the Outer Banks. We loved Duck Donuts which was so close to us."

"I have dealt with Village Realty on vacations that have been completely drama-free and vacations with rebooking, Internet interruptions, and travel delays. It is easy to find a realty company that you want to work with when everything goes smoothly. When you vacation and travel start to go bad, or if there is a problem in the house, that is where you determine the quality of the company. Village Realty is high quality company. I am happy to recommend them. We have rented a house in OBX every year for twenty years. We *always* search Village Realty first."

"First, I am NOT a renter I am a homeowner and thought it might be nice to get a view from the owner of a vacation home. We also rent/use (since this is money lost to us as income it is basically renting for all intents and purposes) our house so we pretty much know what the service looks like from both points of view. Now before we get into a long extended discussion along the lines of, "of course they do a good job when the owner is coming in!", let me just say that the folks that do the housekeeping are contracted and have NO idea who is coming into the house next (having arrived early (in order to asses exactly what some have reported on this website) on several occasions and having had the housekeepers calling Village saying we arrived too early). Village has cone a remarkable job of keeping us abreast of damages, wear and tear, replacements, repairs, etc. We get a monthly statement telling us exactly what was done and why. Further, our own assessments of the responsiveness of Village is excellent. We used another company prior to our switch to Village and we have NEVER looked back. They are everything that we need in a management company. Responsive, thorough, calm, collected, focused and renter friendly. I cannot respond to the complaints about renting only to families as that is our primary target population as well. I can say that all of us as owners have heard horror stories about renting to non-family groups that totally trash a house (to the point that a deposit of 300 USD might be a 10% downpayment on the total cost of repairs and replacements) so i totally understand the reticence that many have about this type of rental. This is not to denigrate or cast aspersions on all non-family groups just to say that the incidence is SO much higher that anyone whose job is assessing risk would think it foolhardy not to be very thoughtful about this practice. Finally, the cleanliness of the house is a direct reflection of the housekeeping service and NOT Village per se. They are hostage to the groups they use to service the homes and the best they can do is to no longer make use of the service that does not clean to their specifications. Thus, I think it is wise to give them some distance on this topic and at least be aware that having a house that is poorly cleaned not only does the renter a disservice, but as your reviews suggest, it also means that they lose a customer for the future. Neither of these is a desirable outcome. Don't know if any of this helps those who have had bad experiences but from this homeowners perspective they do a wonderful job at an extremely challenging task!"

"The first 5 years we vacationed in the Outer Banks we rented from Village Realty. We were impressed with the homes they offered, the cleanliness and the fast response when we needed a repair, a light bulb, short a towel or just needed extra towels. Five years ago we purchased a home in OBX and decided to use Village Realty as our rental company. We've been thrilled with there service, quick response to questions or repairs and treating our renters with great respect, I can only assume the same way we were treated when we rented from VR. We respect, trust and rely heavily on Village Realty to keep our house rented, well maintained, clean and keep our renters happy. So far they have met or exceeded our expectations."

"The Best! Thats right I said the Best. We have been vacationing for over 25 years in the OBX. We purchased a home a few years ago. Village realty and especially Candy Basnight our agent cant do enough for us. We are so happy we met Candy. Thanks for everything!"

"We had a great experience with Village Realty. We came in on the heels of Hermine and the island was still stressed by the storm... Power outages and the like. Throughout VR's communication was proactive and fantastic. They sent messages via their app, which was handy. They responded quickly and pleasantly to both app-sent requests and phone calls. Everyone with whom I spoke at VR was super sweet even during what had to have been a frustrating holiday weekend. The entry-code access, instead of physical keys, was a big plus. I would rent through them again."

"We have rented two different homes with Village Realty and both times everything has been perfect. The houses have been just as described and very clean and comfortable. The facilities have also been great. The staff is friendly and the whole process of renting, checking in and out was excellent. I love that we don't have to bring anything or wash anything when we leave like so many other rental companies. And everything is included in the price, no extra charges for service I expect to make my vacation relaxing, which is the point. I will always use Village Realty"

"We visited Nags Head in May and used Village Realty for the first time. It was a good experience and we will definitely rent from them again. During our stay at the Fourth Estate Cottage, we had a problem with one of the two air conditioners malfunctioning. Village sent someone out to look at the unit right away and, when it could not be repaired right away, put in 3 window units that kept the house nice and cool for the remaining two days of our stay. The house itself (Fourth Estate) was great! Loved the old beach cottage feel (especially the claw footed tub in the downstairs bathroom) and the big wraparound porch. Climbing the sand dune to get to the beach was a challenge for an our of shape person like me, but it was worth it once you got there!"

"The planning of our family vacation started well over a year ago. We had 14 adults, 1 toddler, and 5 dogs! I had family flying in from Texas and as far away as Hong Kong. We had a tall order to fill to say the least! After researching several different real estate companies, and narrowing down many houses, something just didn't feel right. I finally made the decision to look into some homes in the Village Realty program and oh baby! I found the PERFECT house for us...JR22! Oceanfront, with a pool, pet friendly, and an awesome floor plan! Each couple had their own bed and bath and it was divided between 3 floors which allowed us some privacy in a house full of people.. and dogs! It was a seamless transaction between myself and Village Realty from the moment I made the decision to book the house until sadly, we had to check out. The Village Realty app was a nice touch along with the keyless entry that this home provided making "check in" as easy as it gets! We experienced some minor repair issues that were resolved promptly with no fuss and really they were so minor they could have waited until we checked out. Out of respect for the home owners, we reported them so that they were aware and could choose to fix if they wanted to. My whole family has commented on how much they enjoyed the house and what a wonderful vacation we all had. I can't say enough nice things about the house itself or the Village Realty staff and rental program. I highly recommend Village Realty as they went out of their way to make our family feel at home and so special for the week."

"Wonderful to deal with. Everyone was very helpful and friendly. They answered all our questions and made us feel right at home. We stayed in the most beautiful home. We cannot wait to go back again and stay at the same house. Would highly recommend!!"

"The entire experience from booking to checkout was easy and pleasant. Phone support was great and when my parents called about some minor repairs, they were promptly taken care of. Made our Thanksgiving week perfect."

"My family and I stayed in South Nags Head this summer and we had an AWESOME experience. The staff at Village Realty were very knowledgeable and made our stay a dream come true. Everything was so easy! The house was immaculate and was just like the pictures showed on their website. We loved everything about our stay! The website is very easy to navigate and the check-in and check-out process was a breeze. Thank you Village Realty!!"

"We hadn't been to OBX in years when we decided on a last minute spring break trip. We had specific locations in mind and the Village Realty staff helped us to find the perfect pet-friendly rental for our family! The house was beautiful, clean and well-stocked. We had a great trip with lots of great family memories made!"

"First time that we have used Village Realty. We had a great experience at the location."

"Over the last 10 years, we have stayed with Village Realty more than 10 times now, and Joyful Sound is probably the nicest house we've ever rented. Housekeeping was excellent, the pool and spa were well-maintained, bedding was comfortable - all in all, our stay was all we expected and more."

"Village Realty is the best. We have stayed with them for over five years and their selection of houses and beach front family style vacations."

"Wow! our experience with Village Realty was just fantastic! They saw to our every need, even stocked the fridge with our favorite vegan foods, after I explained to them that since we were getting in late from Arizona and wouldn't have time to get groceries before the wedding we were going to attend, they amazingly offered to take care of that for us and that is not the only thing they did, they also gave my husband and I a coupon for a free horse tour in Corolla! We had a fantastic time and the people at Village Realty really know the meaning of the word hospitality!! We can't wait to go back and when we do it's Village Realty for us!!"

"Over the last 10 years, we have stayed with Village Realty more than 10 times now, and Joyful Sound is probably the nicest house we've ever rented. Housekeeping was excellent, the pool and spa were well-maintained, bedding was comfortable - all in all, our stay was all we expected and more."

"Although we received the keys for another house at first, and the locks stuck with the second set of keys, and the house was VERY dusty- We had a fabulous time! The customer service was excellent and the house itself amazing. These owners thought of EVERYTHING you might have possible needed- The kitchen is extremely well stocked, they had 4 bikes, 2 scooters for the kids, and a closet full of extra beach or pool toys and supplies. Tons of blankets for the beds and pillows too. they even had an extra 4 cup coffee pot as a back up, which my sister in law used the downstairs bedroom- it was like her own hotel room! We were extremely happy with all these had had done to make our stay enjoyable! They even called to check on us personally! Bravo to the owners of Sea Sirens- We will be back!"

"We always receive the BEST customer service care, whether from the office or the pool club EXCELLENT service every time. Our home is gorgeous and comfortable with a great location. Within walking distance to the grocery store as well as the beach, golf club and pool club. We love the people the most everyone with Village Realty are always friendly and kind they make us feel home."

"Friendly and helpful staff! Love Village Realty!"

"Village Realty are very easy to work with when it comes to renting one of their numerous properties on the Outer Banks. Customer service is friendly and fast. From the time I chose a property online to the checking out this past weekend,everything couldnt have gone any smoother than it did. I will definitely use Village Realty every time I visit the OBX. I was more than happy with the place I chose and so were the other members of my party. Thank you Village Realty for making my vacation a pleasant experience!"

"My family has been renting from Village Realty for over ten years. We were in our rental house a few summers ago when our friends who were also renting from Village called to let us know that they were moving from one rental house to another. Their beach house rental had been struck by lightening (no injuries, no damage) which completely knocked out electrical service to their house. Village relocated them to an even nicer home quickly and they were very happy with the quick and excellent service. We like Village Realty so much, we ended up buying a beach home in S. Nags Head and we are lucky enough to have Village Realty managing it for us. Village lets us know the high standards that renters expect when they arrive - renters want an awesome house with super amenities. We know our renters will come to our beach house and Village cleaning crew will ensure it is perfectly clean, that the pool and Hot tub have been cleaned, and the Village maintenance will ensure that everything in the house including all the light bulbs are working. We know that our renters will get great service if they call Village Realty before, during or after their stay. We know that because we were renters and we got that great service. And we get surveys from our renters where they rate the service. There are lots of good rental companies on the OBX that you can rent beach houses from. But Village Realty is consistently great. And great is what you want for your vacation memories."

"Have been renting through Village Realty for 5 years now and have nothing but positive things to say. Houses have always been exactly what we had expected. On our most recent trip after a pipe on the AC unit burst the company quickly responded and arranged for us to be relocated to a new house and make sure we were taken care of. In what could have ruined the vacation it was a minor event and we were all amazed at how well they handled the situation."