Serenity Now

My family has been blessed with the privilege to make the Outer Banks an annual vacation spot. We love the area, the beaches, and the homes we have rented. This year we had cause for concern that our vacation would be cancelled due to Hurricane Florence and the disaster it brought to the Carolinas. There is a level of guilt in saying this, but we were fortunate as Florence missed the OBX almost entirely.

When we arrived to our home, there was an issue with mold in the home from the copious amounts of rain that the OBX had been getting all summer. We have an asthmatic in our group, and this would not work for us to stay in, unfortunately. However, VILLAGE REALTY quickly responded to our needs by attending to the homes issues and getting us into a different location to ensure our asthmatic family member would be in good shape all week. We were put into a beautiful home that we all loved, and we had a great vacation with beautiful weather.

Thank you Village Realty for your tremendous customer service!

This was my second trip to OBX where we rented a house so our extended family could spend some time together. Serenity Now is a nice house and conveniently located near several good restaurants. The Village Reality app made check in/check out very easy and addressed any questions renters have in regard to property policies. We had a few minor problems (broken pool lounge chair, handle on sliding door would not lock), but once we used the app to report the problems to Village Reality, an employee promptly came to the house and corrected the problems. I would definitely use Village Reality to find a rental property in the future, but not this property because the Kill Devil Hills area is not as nice as some of the other areas. I was also disappointed with our "Ocean View" because there is a large hotel across the street and this property overlooks their parking lot. We chose this rental because we booked late and there were not very many available rentals with an elevator due to our late travel plans. This h

What a wonderful house!! We came down for my daughter and son in laws wedding. Our family enjoyed hanging by the pool and having fun in the game room! A few problems with the elevator but got fixed right away! Great service with village realty. Can't wait to come back!

Had a great time at this house! Our first stay here in this house. Would stay again. Had a couple of small issues that were taken care of immediately. Loved having an app with updates and news throughout the week. Would rent from village realty again. Really enjoyed the pool!