Roller Coastal

The house was very nice except for a few things. We had to fill out a maintenance form 2 times to get the air conditioner working on the second floor. The amount of dinner plates and bowls were numerous but they only had 4 coffee mugs and 3 wine glasses. Not enough for a 5 bedroom house. Towel service was pitiful. There were 2 bath towels for each full bath and nothing for the powder rooms or kitchen. No hand towels or face cloths. Kitchen blender did not work at all. Towel rod in bathroom fell of the wall as soon as you you need it. WiFi was out for two days while we tried to locate the router hidden in a closet. Trash pickup didn't happen the day before we arrived and therefore had full and smelly trash cans all week. The refridgerator froze most of the vegetables in it and we were not able to figure out how to raise the temperature in it...no instructions on any of the appliances. For a house renting for this amount of money we were very disappointed. If we rent again next year it will not be this unit.

We have been renting homes on the Outer Banks for many years and the quality of this home is average. This house is nice in that it is one of the newer ones in the neighborhood, it is centrally located, and it is a short walk to the beach.

WARNING: If you are looking for a house with an elevator because you have a physically disabled person that cannot walk up stairs, THIS HOUSE IS NOT FOR YOU. You have to go up eight stairs to get on to the first floor and access the elevator. Fortunately, our Mother can still go up a few stairs with a lot of help and we were able to get her in and out of the house. We don?t know what we would have done if she was wheelchair bound. Admittedly, I did not read the entire description of the house because I don?t care how many tv?s or DVD players it has, however, the note about the elevator is vague at best. It should be clearer that you have to go up eight stairs in order to access the elevator.

The house had a few maintenance issues. The dishwasher did not work, the fire

We have been renting homes on the Outer Banks for many years and the quality of this home is average. This house is nice in that it is one of the newer ones in the neighborhood, it is centrally located, and it is a short walk to the beach.

WARNING: If you are looking for a house with an elevator because you have a physically disabled person that cannot walk up stairs, THIS HOUSE IS NOT FOR YOU. You have to go up eight stairs to get on to the first floor and access the elevator. Fortunately, our Mother can still go up a few stairs with a lot of help and we were able to get her in and out of the house. We don’t know what we would have done if she was wheelchair bound. Admittedly, I did not read the entire description of the house because I don’t care how many tv’s or DVD players it has, however, the note about the elevator is vague at best. It should be clearer that you have to go up eight stairs in order to access the elevator.

The house had a few maintenance issues. The dishwasher did not work, the fire

Property Manager Response: Mr. Bernard, thank you for your survey. I have spoken with our marketing department and we have made the note about the elevator clearer in our description. We appreciate you bringing this to our attention. Feel free to also give us a call if you have any questions or concerns about our homes. We are always happy to go out and take a look at the house to answer any questions you have. We hope you all were able to enjoy your stay and we look forward to hopefully hosting your next Outer Banks vacation.

upon arrival to the home we found the community very clean and family friendly. the house does back up to the main road, with a fenced in yard, and the sound from the road is not an issue. The house was beautiful inside and out, Elevator makes it easy to go to the third floor with your luggage. the pool is very clean and the hot tub was amazing. The complaints we had were the floor was not clean and with no socks you felt dirt on your feet, and we found a lot of things broken within the house. We had a lot of nats in the house and could not get them out. Beach access is only 7 minutes away. great food and shopping within driving distance. Main complaint would be the mattress, although the bed was beautiful the mattress was uncomfortable and very hard to sleep on. I will not rent this house again, but will visit the outer Banks and rent again.

The house was better than advertised. We made full use of the pool and hot tub. There were 13 in our family and we were all comfortable and contented. The beach access is quick and convenient as well as entirely paved. This was our first visit to the Outer Banks and we will be back. Thanks to the Roller family for making our family's vacation special.

wonderful house, close to everything and very clean loved the elevator, pool, pool table and open floor plan upstairs. never figured out how the television works but that was a minor issue and I think it was really operator error. wonderfully equipped kitchen. nothing negative to say. hope to stay here again

Beautiful new home! Kitchen well stocked with equipment. Lovely beachy decor and colors. Hardwood floors a bonus if you have allergies. Substantial elevator a bonus. Only short walk to beach. Nags head has done a great job with public beach access. We survived Tropical storm Colin and hardly heard it passing. Wifi, cable and pool table kept all busy during the rain. Enjoy the frogs singing from the porches before retiring for the evening! Thank-you Roller family!