A Place In The Sun

We had issues with cleanliness, the air conditioning, a grill with rusted through burners, , and falling wallpaper. Village Realty was responsive to our concerns but the property could use some attention and preventative maintenance.

All properties are inspected before the start of the summer season and all are cleaned by Village-managed teams to ensure the best possible guest experience. Still, from time-to-time, as with any home, issues do surface to which we respond as quickly as possible.

In this home, the A/C components are relatively new and the blown fuse which was the source of the problem you experienced was quickly repaired. The owners of this property, who work every off-season to make it even more appealing each year, have let us know that by June the wallpapered bedroom will be freshly painted and as inviting as the rest of the home.

House was comfortable, nicely decorated and well equipped however there were 3 disappointing items. 1) the pool area was overgrown with grass/weeds making the pool area unattractive. 2) pool access was unusual in that you had to come out of the front of the house and walk around the side to get to the pool 3) outdoor shower had zero water pressure.

Thank you again for taking the time to provide us feedback.

Christine Sawyer
Village Realty Operations Manager

Overall we were very satisfied with our vacation. The only complaint (and hence the 3 rating) is the neighborhood policy of "booting" cars that are temporarily parked out of a driveway. One of our guests needed to move his car to allow a second guest to travel to the grocery store. He briefly parked his car on the property and off the street. In the short time he was there, his car was booted and needed to pay $170 to have it removed; an outrageous and unspecified amount. If it is the neighborhood's policy to disable vehicles, the fine should be clearly specified and not left to a local contactor to charge whatever he can. We routinely vacation on the outer banks and never had to deal with this type of treatment directed toward guests who pay a considerable amonunt of money to rent a home. We will think twice before renting another home in this neighborhood.