Whale Sightings

first the good. the size of the house was great. pool and hot tub was great. location in nags head was convenient for shopping and eating. now for the bad WiFi network was intermittent and when I called was told it was because too many people were on it. next it was advertised as semi oceanfront but really was Oceanside then the biggest problem there was NO BEACH ACCESS we did go through an house that was unoccupied but one of the neighbors called village to complain they said it was private. it was extremely irritating to have to pack up and drive to beach access, especially before I booked jr74 I questioned the distance to beach and was told we would have to drive. We had 11 adults and 2 small children one an infant. the only answer I was given was sorry. I would not rent that property again.

Property Manager Response: Vicki, thank you for your review and we are glad the house and pool met your expectations. The home is in a central location for easy driving to most area wide things to do. I see we accurately state the beach access being approximately 2100 ft to the closest beach access but I'm so sorry this wasn't ideal for your group. We look forward to helping you find a better fit for your next Outer Banks Vacation.

The Internet stopped working almost every day. We had to unplug the cable modem and wireless router to restore it.

Coffee maker was not very good.

One of the refrigerators was missing shelfs.

No direct beach access.

Outdoor shower head was clogged.

Outdoor power recepticles near grill didn't work and has to be replaced.

Gas grill was not clean.

One TV had no remote.

Poor drainage on Va Dare Trail.

Property Manager Response:Thank you David for your survey and reporting some of the maintenance issues while you were here. I see that we were able to come out and take care of the outside shower and call an electrician for the outlets so that you could continue to enjoy those amenities. Please know you can also call us for items like the coffee maker and grill, we'd love the chance to get those fixed while you're here as well. It sounds like you got a bit of a taste of island living- all the rain we have had in the past few weeks has saturated several areas of the island. Thankfully these areas tend to drain within a day or so once the rain has stopped. Another tricky part of island life is the spotty WIFI where weather plays a part as well, though I am sorry you experienced problems each day. We will look forward to your next Outer Banks visit!