GuestWeb

Guest Web allows you to (a) see your lease and all terms of the agreement on line, anytime (b) make payments online, anytime (c) check your balance due (d) contact us in a secure manner (like the banks do .... they never email you to give you the information ... they email you to ask you to log into your account and then you check your emails there).

You can either enter your credit card information securely or print out a coupon to send in with a check. Since the lease is accepted either at time of booking online or when you are on GuestWeb ... we are also saving paper! Village has been "going green" for some time now and this is just one more step. And last but not least, this is guest friendly and also saves our staff a lot of time.

Ratings and Reviews

Approximately five days after you check out, you will receive an email from us thanking you for renting from Village Realty and also asking you to fill out a short electronic survey.

You do not need to fill in your name or date of stay if you prefer not to and you do not need to answer all the questions. We use these surveys to improve our customer service and appreciate your input.

Hold It!

We do allow you to "Hold" a vacation home for 24 hours. That gives you time to contact cousin Joey and Aunt Harriet to make sure everyone is still coming to the beach, show them the house (using our online brochure or by sending them a link to the house using Email a Friend) and get the "Who Pays What" details worked out.

We also allow holds for guests who phone in too ... the same rules apply. We still call each guest who books online to go over any questions they may have and make sure they understand when their first rental payment is due, when the balance is due and so on.